Privacy Policy
Last updated: December 7, 2025
Introduction
Welcome to WMSPro. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you use our warehouse management platform and tell you about your privacy rights and how the law protects you.
Information We Collect
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data includes first name, last name, username or similar identifier.
- Contact Data includes email address and telephone numbers.
- Account Data includes your organization name, tenant information, and warehouse configurations.
- Transaction Data includes details about orders, shipments, inventory movements, and other warehouse operations.
- Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.
- Usage Data includes information about how you use our platform, features and services.
How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To provide and maintain our warehouse management services
- To manage your account and provide customer support
- To process orders, shipments, and inventory transactions
- To improve our platform, features, and user experience
- To send you important updates about the service
- To monitor platform usage and prevent fraud
- To comply with legal and regulatory requirements
Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We use industry-standard encryption and security protocols to protect your data. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.
Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and the applicable legal requirements.
Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including:
- Request access to your personal data (commonly known as a "data subject access request")
- Request correction of the personal data that we hold about you
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data to you or a third party
- Right to withdraw consent at any time where we are relying on consent to process your personal data
Cookies and Tracking
Our platform uses cookies and similar tracking technologies to provide functionality, improve user experience, and gather analytics about platform usage. You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of the platform may not function properly.
Third-Party Services
We may use third-party services to provide certain features of our platform (such as shipping integrations, payment processing, etc.). These third parties have access only to the personal data needed to perform their functions and are obligated not to disclose or use it for any other purpose.
Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Email: privacy@wmspro.ai